Introduction
GreenLeaf Game Limited (referred to collectively as "GreenLeaf") values the privacy of its players, online visitors, and users of its products and services. We understand the importance of providing a secure environment for them. We have established a company-wide online Privacy Policy ("Privacy Policy") that outlines how we collect, store, use, process, disclose, and/or transfer the personal information provided by you. By continuing to use the GreenLeaf websites, you agree and explicitly consent that GreenLeaf may collect, store, use, process, disclose, and/or transfer your personal information in accordance with this Privacy Policy as described below, to the extent permitted by law.
Notice For Individuals Under 18
At GreenLeaf, we prioritize the privacy of children. Our Services are intended for users who are 18 years of age or older. If you are under 18, please do not use our Services. We comply with laws and regulations regarding minors, including the Children's Online Privacy Protection Act (COPPA) in the United States. GreenLeaf does not intentionally collect or solicit personal information from individuals under 18. If we inadvertently gather personal information from a minor, we will take immediate steps to delete it. If you believe that we might have collected information from a minor, please reach out to us at [email protected].
The Company will collect Personal Information through appropriate means. This information may include your name, email address, phone number, and IP address. We will use it only for the purposes described below. However, there may be instances where the Company will separately announce or notify you of additional purposes of use:
(1) Personal Information of Customers:
· To provide users with better services ("Services");
· To offer support and notifications for Services and purchased products;
· To notify you about products and Services sold and provided by the Company and its Group companies.
(2) Personal Information of Job Applicants:
· To communicate with job applicants;
· To assess whether the applicant meets job requirements;
· To compile statistical materials for future recruiting activities;
· To manage basic employment-related administrative tasks after a hiring decision has been made.
Retention Period
The Company will retain Personal Information only as long as necessary for its intended purpose. After the retention period expires or the purpose has been fulfilled, the Company will delete or dispose of the Personal Information using appropriate methods.
Who We Share Your Personal Information With
We rely on third parties for the purposes set out in this Privacy Policy, including support services, such as game servers, support ticketing and game analytics. We also work with certain advertising partners to show you ads. Additionally, we share your Information within our group and as required by law.
We may share your information with vendors that GreenLeaf hires to perform services on its behalf (such as platform providers, media partners, event ticket providers, merchandise vendors, survey providers, billing, customer service support, and IT hardware and software providers). In these cases, a written contract between GreenLeaf and the vendor will govern the disclosure. The vendor must agree to implement reasonable security measures for your data and will only be allowed to use your data as necessary to perform the services for GreenLeaf. If your data is anonymized, the vendor may use it for other purposes. Otherwise, we will seek your consent.
Your Information Security
We implement various security measures to safeguard the privacy and integrity of your information. However, it's important to note that transmitting information over the internet cannot be guaranteed to be completely secure. To further protect your information and reduce the amount we process, we would take additional precautions as below:
· Access Control：Access to personal data is restricted to authorized personnel only, and these accesses are strictly managed.
· Data Anonymization：Where possible, we anonymize data to reduce privacy risks.
· Security Monitoring：We regularly review and update our security measures to address emerging threats.
· Data Transfer：We may transfer your personal data to other countries, where privacy laws may differ from those in your country. In doing so, we ensure that appropriate protective measures are in place to secure your data and comply with applicable privacy laws.
Use of Cookies and Similar Technologies
We may use cookies and similar technologies to track your online activities in order to provide personalized services. You can disable cookies through your browser settings, but this may affect your experience in the game.
Your Rights
If you have any concerns about how we are using your personal information, or if you would like to access, correct, or request the deletion of your personal information, please contact us by emailing our Customer Service team at [email protected]. We will respond to any request for access as soon as possible or within the period required by applicable law. Normally, you can use your rights as below:
（1）Access and Modification:You have the right to access and modify the personal information stored by us. If you find that your personal information is incorrect or needs to be updated, you can modify it through the in-game settings or by contacting our customer service.
（2）Opting Out and Deletion:If you no longer wish to use our games or services, you can choose to deactivate your account or delete your personal information.
But in certain cases, we may not be able to delete your personal information. We will retain and use your information as long as necessary to:
· Protect our business, systems, and users from fraudulent activity;
· Address technical issues that impair functionality;
· Comply with legal obligations;
· Resolve disputes;
· Enforce our agreements, and/or fulfill our internal purposes reasonably related to your relationship with us.
Please be aware that deleting your data may result in the termination of your account and all related services. Deleting your account is permanent and cannot be reversed; this action will also permanently delete all games, assets, and history associated with the account.
Updates and Modifications
We may update or modify this Privacy Policy from time to time. Any modified Privacy Policy will take effect from the date of its publication. We recommend that you regularly review our Privacy Policy to ensure that you are aware of and agree to our latest policy.
How to Contact Us
If you have any questions or suggestions regarding our Privacy Policy, please contact us through [email protected]. We will respond to you as soon as possible and address your request.
